Gigbusters

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Terms of Use

Version 2.1 · Last updated: 11 September 2026

These Terms are the contract between you and Era Creativa Agencia Digital S.L.U. for the use of Gigbusters. They are written to be understood. If anything is unclear, ask us before accepting them at legal@gigbusters.com.

1. Who we are and what Gigbusters is

Gigbusters is a service operated by Era Creativa Agencia Digital S.L.U. (tax ID B01737816, Calle la Encina, 347, 19185 El Casar (Guadalajara), Spain). Full details are in the Legal Notice.

Gigbusters is a tool that connects three kinds of people so live music can move without middlemen: those who play (musicians and bands), those who programme (venues and promoters) and those who go to gigs (the audience). It is used to find shows, negotiate their terms, put them in writing, publish the event and let people find it.

It is worth stating just as clearly what we are not:

• We are not a social network: there is no feed, no likes, no comments. People talk here only to get something specific done.
• We are not a promoter or a booking agency: we do not programme gigs and we do not represent anyone.
• We are not an employment agency or a temporary work agency, and we take no part in the relationship established between whoever hires and whoever plays.
• We are not a ticketing platform or a payment processor: we do not sell tickets and no money moves between users through us.
• We charge no commission on the agreements you close. Today, using the tool is free.

2. Accepting these Terms

By creating an account you accept these Terms and the Community Guidelines, which form part of this contract and which you can read in full before signing up. If you use Gigbusters for professional purposes — as a venue, a promoter or a band that hires — the Business Terms also apply to you.

The Privacy Policy is not a contract you accept: it is information we owe you about what we do with your data. Read it, because it explains things that are not here.

You must be 16 or older to hold an account. Sign-up asks for your date of birth to check this. If we find an account belonging to someone younger, we will close it.

3. Your account

You need an account for almost everything except looking: the public radar, a gig page and the listings can be browsed without signing up.

• One person, one account. The details you give must be true and current. We verify your email address before letting you in.
• Your password is yours. Do not share it. You can see which devices have an open session and close them under My profile › Sessions. If you suspect someone else has got in, change it and tell us.
• You are responsible for what happens under your account, unless you told us about unauthorised use and we failed to act.
• Do not impersonate anyone: not another person, not another band, not another venue, and not us.

Bands and venues are entities with a team: whoever creates one is its main administrator and invites the rest, and each member holds a role with different permissions. What a member does inside an entity is attributed to that entity. If you leave a band you lose access to its things, but what was already done does not disappear.

4. How the tool is used

A single account can hold several roles: you can be audience, have a musician profile, belong to a band and manage a venue. At any moment you act "wearing one hat", and what you publish is attributed to that identity. Switching hats is an explicit, visible action.

Everything is free today. Should paid features ever exist, we would tell you first, they would be optional, and we would not turn something you already use for free into a paid feature without giving you enough notice.

5. The content you publish

Photos, biographies, posters, event descriptions, riders, classified ads, negotiation messages: all of that is yours and you are responsible for it. We host it and display it; we neither write it nor review it beforehand.

What you warrant when you publish

• That you hold the rights to what you upload, or the permission of whoever does.
• That the people appearing in a photo have consented to its publication, as required by Spanish Organic Act 1/1982 on the protection of honour, personal privacy and one's own image. If minors appear, that you hold the permission of whoever exercises parental authority or guardianship.
• That it infringes no third-party rights and no law, and that it complies with the Community Guidelines.
• That the event information — date, place, price, who is playing — is true.

The permission you give us

To be able to show your content we need your permission, and we ask only for the bare minimum. You grant us a non-exclusive, royalty-free, worldwide and revocable licence to store, reproduce, adapt the format (for example, generating a thumbnail or converting an image) and display your content within the service and in the promotion of the service itself: the radar, the public listings, the pages search engines index, and the preview cards generated when a link is shared through messaging apps or social media.

That licence lasts while you keep the content published and ends when you delete it, with two honest caveats: backups take up to 14 days to rotate, and anything other people have already shared, downloaded or linked outside Gigbusters is beyond our control.

Events sourced from public data

Part of the listings is not published by a user: we collect it from open data portals and other public sources that allow their information to be reused. In those cases we credit the source on the event page, as each licence requires, and we claim no rights over that content. If you own such an event and want it corrected or removed, write to us.

Performances in public spaces

You can announce a performance on the street or in another public space. Whoever announces it is solely responsible for it: for holding any permit the municipality requires and for complying with its rules on hours, noise and use of the space. Gigbusters only spreads the word about where and when you will play; it does not organise the performance, authorise it or check your permits. The first time you publish a performance of this kind we will ask you to declare this expressly. If a performance breaks these rules, we may remove it and withdraw your ability to announce others, without affecting the rest of your account.

6. Third-party content and services

Audio and video are never hosted here: they are embedded from SoundCloud, YouTube, Vimeo or Bandcamp. When you press play, your browser connects to that platform and its terms and its privacy policy apply, not ours. The same goes for maps and for any external link a user publishes.

To post music as a band you must prove the channel is yours, by placing a code temporarily in the name of your profile on that platform. It is an anti-impersonation measure: without that verification, music cannot be added.

7. Agreements between users

This is the most important section in this document. Read it even if you skip the rest.

Gigbusters lets you publish a gig offer, receive applications, negotiate the terms and close them in writing. When both parties accept, the system seals the agreement, stores a snapshot of the agreed terms and creates the event. That snapshot does not change even if the offer is edited afterwards, and every change to an offer is recorded in a history both parties can consult if there is a dispute.

That said: the agreement is between you; we are not a party to it. We do not guarantee it, we are not liable for its performance, we do not handle the money and we do not mediate unless we voluntarily choose to help. If someone fails to show up, fails to pay or fails to honour what was agreed, the claim is between the parties.

Obligations that are yours, not ours

Putting on a gig has legal requirements. All of them fall on the venue, the promoter or the artist as agreed between you, and never on Gigbusters:

• The legal nature of the relationship and its consequences, including where applicable the special employment relationship of performing artists (Royal Decree 1435/1985) and any social security registration and contributions it entails.
• Invoicing and taxes for each party.
• Copyright and neighbouring rights before the relevant collecting societies (SGAE, AGEDI-AIE or others) for the music performed or played.
• Activity and public entertainment licences, capacity limits, emergency exits, safety plans and anything else required by regional and municipal rules on public events.
• Public liability insurance, venue safety, noise limits, and control of access by minors and of alcohol service.
• Ticket sales, if any, and the relationship with whoever buys them.

When an agreement is sealed, the parties exchange their contact details. Use them only to organise that gig: using them for promotion, to sell something or for any other purpose breaches these Terms and is, in addition, a data processing operation you are responsible for.

Cancellations

We record cancellations so we can spot patterns and act on whoever repeatedly leaves people stranded. That record is internal. Publicly we show only positive information — how many gigs have been played — never a failure counter or a score. You can ask what is on your record and challenge it.

8. Advertising

Gigbusters is funded by advertising. It is always labelled as such, as required by article 20 of Spanish Act 34/2002, and it never disguises itself as content or alters the order in which gigs are shown.

Which advert you see is decided on our own server from three things: the type of profile you have active (audience, musician, band or venue), the screen you are on, and a daily cap so the same advert is not repeated at you. Your location is not used, nor what you looked at before, nor any data coming from outside. The advertiser gives us the creative and afterwards receives how many times it was shown and how many times it was clicked: they never receive data about you.

Advertisers contract with us separately and are responsible for their adverts complying with the law and with these rules. We do not accept advertising for anything banned under the Community Guidelines.

9. Acceptable use and misuse of the tool

Which content is banned is explained in the Community Guidelines. This section is about something else: using the tool for what it is not. Gigbusters exists to move live music, and some uses, without publishing anything illegal, hollow it out and harm everyone else.

The following is not allowed:

• Passing yourself off as something you are not. Registering a shop, a venue with no musical activity or any other business as if it were a music venue, to take advantage of the tool's visibility.
• Publishing fake events or events that will not take place, or padding the listings with invented gigs.
• Manipulating reputation: confirming your own gigs, asking acquaintances who were not there to confirm them, creating accounts to back yourself up, or closing sham agreements to fake a track record.
• Publishing offers with no real intention of hiring, or using the negotiation process to harvest contacts.
• Claiming the page of a venue you do not manage.
• Sending unsolicited advertising through the tool's channels, or using contact details obtained here for anything other than the gig that produced them.
• Bulk data extraction (scraping), automating use with bots, or accessing the programming interface without authorisation.
• Circumventing technical limits, reverse engineering, tampering with the service or probing its security without prior written permission.
• Creating new accounts to evade a suspension or a closure.
• Reselling or transferring your access to the tool.

10. Moderation, suspension and account closure

The full procedure — what we remove, how we detect it, how we tell you and how you can appeal — is in the Community Guidelines. In short:

• We do not review content before publication, and we are under no general obligation to monitor it. We act once we become aware of illegal content or content contrary to these rules, whether through a report or through our own detection.
• Measures are gradual and proportionate: removing content, limiting its visibility, suspending an account or closing it, depending on severity and repetition.
• Whenever we take a measure we will tell you what, why and on what basis, and how to appeal. The only exception is where a rule forbids us from informing you.
• If the decision was made by an automated filter, you can ask for a human to review it.
• We reserve the right to take legal action and to provide information to the authorities when lawfully required to do so, or where we suspect an offence has been committed that threatens someone's life or safety.

11. Your personal data

What data we process, why, on what legal basis, for how long, and how to exercise your rights is all in the Privacy Policy. It also explains what usage information we collect, what anonymous statistics we share and how to object.

12. Availability, warranties and liability

We take care to keep this working, but we do not guarantee that the service will always be available or free of errors. We may interrupt it for maintenance, change features, withdraw others or suspend it where necessary for security or by law. Where this is foreseeable and significant, we give notice.

To the extent the law allows, we are not liable for: another user's breach; what happens at a gig; the accuracy of information published by third parties; indirect damage or loss of profit; or the loss of content you have not kept a copy of yourself.

What we do not exclude, because we cannot and because we do not want to: our liability for wilful misconduct or gross negligence, for harm to life or personal integrity, or the rights that consumer legislation grants on a non-waivable basis to anyone using this as a private individual. Nothing in this contract limits those rights.

If a third party brings a claim against us because of your content or your conduct, you will be liable to us for the reasonable damages and costs it causes us, including legal defence.

13. Changes to the service and to these Terms

These Terms will change over time. When they do we will tell you through a visible channel — email, an in-app notice, or both — with reasonable notice, setting out what changes. If you use Gigbusters professionally, that notice will be at least 15 days, unless the change is imposed by a legal obligation or is needed to address a security risk.

If you do not accept the new version you can close your account before it takes effect. Continuing to use the service after that date means you accept it.

14. Duration, leaving and deletion

The contract lasts as long as you have an account. You can delete it whenever you want from My profile, with no explanation needed.

Deleting your account removes your profile and the associated content, with these caveats:

• If you are the sole administrator of a band or a venue, that entity is marked as dissolved; if there are other members, the entity lives on and you leave it.
• We keep what the law requires and what serves as evidence of an agreement closed with someone else, because a third party has a legitimate interest there. Specific periods are in the Privacy Policy.
• Backups are overwritten within a maximum of 14 days.
• Gigs already played may remain as part of the activity record, without your personal data.

We may terminate the contract for serious or repeated breach, under section 10. If you are a professional user, termination will be notified with reasons and 30 days in advance, save for serious breach, legal obligation or repetition, as detailed in the Business Terms.

15. Governing law and complaints

This contract is governed by Spanish law.

Before going to court, write to us at legal@gigbusters.com: most problems are solved that way, and we undertake to reply.

If you use Gigbusters as a consumer, you may bring a claim before the courts of your own domicile; that right is yours and cannot be waived in a contract like this one. As of today we are not signed up to any consumer arbitration scheme, although you can approach the consumer protection authorities of your region. If you use Gigbusters professionally, jurisdiction is determined under the general rules of procedural law.

16. Contact and other matters

• Legal matters and complaints: legal@gigbusters.com
• Moderation and content reports: moderacion@gigbusters.com
• Data protection: privacidad@gigbusters.com
• Everything else: comunicacion@gigbusters.com

If a court declares any clause void, the rest remains in force. Our not reacting immediately to a breach does not mean we waive the right to do so later. You may not transfer your position under this contract without our permission; we may transfer ours to another company in our group or to whoever acquires the service, giving you notice and without worsening your rights.

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