GigbustersHow we choose the seller
Last updated: 24 September 2026
Gigbusters does not sell tickets. When a concert has tickets on sale, the event page links to the website of whoever sells them. This page explains what an affiliate link is and the criteria we use to decide which seller we link to when there is more than one.
1. What an affiliate link is
We have an affiliate agreement with some sellers. When an event's link belongs to one of them, the button reads "Tickets at" followed by the seller's name, and the notice "Affiliate link" appears below it before you tap. If you buy through that link, Gigbusters may earn a commission from the seller, at no extra cost to you: the commission is paid by the seller, not by the buyer. It does not change the ticket price and costs the band and the venue nothing: the seller pays it out of its own share, and that is how it helps us keep Gigbusters going. What we do with the commission from an abusive event is explained in section 6.
When there is no agreement with the seller, the button links to their website all the same, with no notice, and we receive nothing for it.
2. You buy from the seller
When you tap, you leave Gigbusters for the seller's website. The purchase, the payment, the price, the terms of sale, refunds and customer service all belong to the seller, who is the one selling you the ticket. Gigbusters takes no part in that purchase and charges the buyer nothing.
3. Which link you see when there are several sellers
The same concert may be on sale in several places. The event page shows a single link, chosen by these criteria in this order:
- The organiser's own link. If whoever organises the event (the band or the venue) published their own ticket sales link, that link is always used. The organiser decides where their audience buys, and no seller with an agreement displaces it. If that link belongs to a seller we have an affiliate agreement with, that sale may also earn us a commission, on the same terms as in section 1: the seller pays it, and neither the ticket price nor what the organiser receives changes because of it.
- Sellers with an active agreement. A seller with whom we have an affiliate agreement in force comes before any seller we have no agreement with.
- Priority set by Gigbusters. Among sellers with an active agreement, the priority we assign them wins. It exists because two commissions cannot always be compared by the number alone: each seller calculates its percentage on a different basis (on the ticket price, on the price before taxes or on its own booking fee, for example), and a higher percentage may in practice be a lower commission. We set the priority by reading the terms of each agreement.
- Commission percentage. With equal priority, the seller with the highest commission percentage wins.
- Fixed amount. If they are also tied on percentage, the highest fixed amount per sale wins.
If they are still tied, we choose the oldest one.
If we have no active agreement with any of the sellers (and the organiser published no link of their own), there is no commission to compare: we show the first link we came across.
The ticket price plays no part in this choice.
4. Links we do not publish
We only publish links to ordinary web pages (addresses starting with http:// or
https://). A link of any other kind is neither shown nor considered in the choice.
5. What we record when you tap
So that we can settle accounts with each seller, when you tap the tickets button we record the event, the seller, the ticket sales link that was chosen, the commission terms in force at that moment, whether you tapped from the app or from the website, and when. In the mobile app, until its next version, the button takes you straight to the seller's website and that tap is not recorded.
The record of the tap contains no personal data: not your account, not your IP address, not any data about your browser or device. These records are deleted after 400 days. The web server's technical logs do contain the IP address of that request, as they do for any other request that reaches the server: they are kept for about 15 days, used only for security and operation, and not cross-referenced with the tap record.
Once on the seller's website, it is the seller who may use its own cookies to know that you came from Gigbusters, under its own privacy and cookie policy.
6. What we do with the commission from an abusive event
Gigbusters exists to keep live music moving with respect for the audience and for bands (we tell you about it in our manifesto). If an event is declared abusive and we find that it does not follow that philosophy, the commissions we have received from that event's sales are reinvested in full, less only the taxes that apply to them, in supporting or creating events that do respect the audience and bands.
It is the fairest way we have found to turn that money into something good for live music.
7. Questions
For any question about these criteria, write to us at contacto@gigbusters.com. How Gigbusters processes your data is explained in the Privacy Policy.